More US Cities Aim to Make Chinese Travelers Feel at Home

Hotels offer congee and other Chinese staples for room service. Casinos train staff members on Chinese etiquette. Restaurants, tourist sights and shopping malls translate signs, menus and information booklets into Mandarin. The American hospitality industry is stepping up efforts to make Chinese visitors feel more welcome, since they are projected …

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Chilean President Chides Protectionism, Isolationism

Chile’s president criticized isolationist foreign policies and protectionism in trade Thursday, saying during a state visit to Portugal that multilateralism is “crucial” to address global challenges. Michelle Bachelet said during a news conference that “we must have coordinated and cooperative responses to make the voices of the many heard.” She …

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NHL Seeks to Tap Into China Market

The U.S. National Hockey League (NHL) has become the latest major sports league to attempt to tap into the lucrative Chinese market. The NHL announced it will hold two pre-season games in China, September 21 and 23 in Shanghai and Beijing, between the Los Angeles Kings and Vancouver Canucks.   …

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The High Cost of Incivility at Work

Workplaces have become less civil spaces than they once were. People don’t say please and thank you. Employees send e-mails and texts during meetings, ignoring the speaker and tuning out of the discussion. Others take too much credit for collaborative work.  The nasty looks and belittling comments reached a point …

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